CANCELLATION POLICY

At The Brow Shrink, we understand schedules can change and unforeseen circumstances may arise. To ensure we can accommodate all of our valued clients, we kindly request that you follow our cancellation policy. 1. Cancellation Notice: Clients must notify us of cancellations or appointment changes at least 24 hours in advance. To cancel or reschedule, please contact us directly at (714)-907-9080 during business hours. 2. Late Cancellations: Cancellations made fewer than 24 hours before the appointment will incur a 50% charge of the scheduled service cost. This fee compensates for the time that was set aside for your appointment. 3. No-shows: Failing to show up for your scheduled appointment without prior notification will result in a 100% charge of the scheduled service cost. Repeat no-shows may require prepayment for future services or prevent booking future appointments. 4. Late Arrivals: We understand delays can happen. However, clients arriving more than 10 minutes late may be asked to reschedule. We may treat late arrivals as late cancellations and apply a 50% cancellation fee. This ensures we can provide the best service to you and our other clients.